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Japanese Product Discovery and Purchasing Behavior Based on LINE Research

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In a recent survey conducted by LINE Research, Japanese consumer habits have been unveiled, shedding light on where and how people discover interesting products. The survey targeted a diverse age group, spanning from 13 to 79 years old, with a substantial sample size of 645,736 respondents.

Where do Japanese People Discover Interesting Products?

The findings indicate that the primary platform for encountering appealing products is YouTube, capturing nearly 30% of the total responses. Television programs closely follow as the second most influential source, revealing a diverse landscape where individuals draw inspiration from various channels.

Source: LINEリサーチ

Breaking down the data by gender and age, intriguing trends emerge. For male demographics aged 10 to 30, YouTube dominates, with a staggering 50% among teenagers. Meanwhile, female audiences in their 10s to 40s show a preference for Instagram, especially pronounced in the 20 to 30 age group. Notably, both genders exhibit a shift towards traditional mediums like television and TV commercials as they age, with these elements making a prominent appearance in the preferences of those aged 50 and above.

Researching Interesting Products: The Digital Age Dilemma

Overall result | Source: LINEリサーチ

Once Japanese consumers stumble upon something captivating, their next step is often digital. Google takes the lead in the quest for more information, dominating as the go-to search engine across all demographics. The younger population, aged 10 to 20, supplements their online research with a reliance on social media platforms such as YouTube, Instagram, and TikTok. Interestingly, as consumers age, there’s a noticeable shift towards utilizing established search engines like Yahoo! JAPAN.

The Deciding Factor: Product Reviews Hold the Key

When it comes to making the final decision on a purchase, product reviews and user comments play a pivotal role. Across all age groups, over 50% of respondents highlighted the significance of reviews in influencing their buying choices. Women aged 20 to 50 particularly lean heavily on reviews, with over 60% considering them a crucial factor.

Overall result | Source: LINEリサーチ

In comparison, men tend to be more influenced by personal recommendations from friends and family. The survey reveals that information obtained offline, such as from in-store observations and discussions with acquaintances, continues to be relevant across all age groups.

Conclusion: The Intersection of Online and Offline Influence

This LINE Research survey offers a comprehensive snapshot of how Japanese consumers engage with products in a digital age. Despite the prominence of online platforms like YouTube and Google, the survey underscores the enduring influence of offline interactions, emphasizing the need for businesses to cultivate a balanced and integrated marketing approach. The findings also emphasize the pivotal role of user-generated content, with reviews and recommendations acting as powerful catalysts in the consumer decision-making journey. As global businesses enter the Japanese market, understanding and adapting to these nuanced consumer behaviors will be key to establishing meaningful connections and driving successful market penetration.

Source: LINEリサーチ